Free Tracked Shipping
Thank you for shopping at AirPackr. The following information explains our shipping procedures and policies.
Orders are processed within 1–3 business days (Monday through Friday, excluding holidays) after payment confirmation. Orders placed after 12:00 PM local time on Friday are processed the following Monday.
| Destination | Estimated Delivery (Business Days) |
|---|---|
| United States | 5–10 business days |
| Canada | 7–15 business days |
| United Kingdom & Europe | 7–15 business days |
| Australia & New Zealand | 10–20 business days |
| Rest of World | 10–25 business days |
Delivery times are estimates and begin once your order has been processed and shipped. Actual delivery times may vary due to factors outside our control (carrier delays, customs inspections, weather, postal volume).
Once your order ships, you will receive a confirmation email with a tracking number. Allow up to 48 hours for tracking to update with the first scan from the carrier.
For international orders, the customer is responsible for any customs duties, taxes, or import fees charged by the destination country. These charges are not included in the order total and are billed separately by your local customs office or carrier.
AirPackr cannot mark international packages as "gift" or declare a lower value — this would be a violation of customs law.
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout. Address changes after dispatch are not always possible.
If your package has not arrived after the maximum estimated delivery window, contact us at orders@airpackr.com with your order number. We will investigate with the carrier and arrange a replacement or refund if the package is confirmed lost.
For stolen packages marked as "Delivered" by the carrier, please file a claim with the carrier and your local authorities. We will assist as we are able.
If a package is returned to us as undeliverable (incorrect address, unclaimed, refused), we will contact you to arrange re-shipment (re-shipping fee may apply) or a refund minus the original shipping cost.
Alive Foundry LLC
4008 Laramie Street, Suite E, Cheyenne, WY 82001, United States
Email: orders@airpackr.com